Frequently Asked Questions
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you may return unworn, unwashed items with original tags attached within 30 days of delivery for a refund to your original payment method. Sale items are final purchase and cannot be returned.
How do I make a return?
To initiate a return, please visit our Returns Center. You will be responsible for the cost of return shipping. We recommend using a trackable shipping service as we cannot be held responsible for items lost in transit. Once your return is received and inspected, we will notify you and process your refund.
How long does it take to process a refund?
After we receive your return, please allow 7-10 business days for us to inspect the item and process your refund. The timing of the refund appearing in your account will depend on your financial institution.
Do you offer exchanges?
We currently do not offer direct exchanges. To exchange an item, please return the original item for a refund and place a new order for the desired item.
How can I check the status of my order?
Once your order ships, you will receive a shipment confirmation email with a tracking number. You can use this number to track your package directly with the carrier.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal.
Do you ship internationally?
Yes, we ship to many countries. Delivery times and any applicable duties, taxes, or customs fees are the responsibility of the recipient and vary by destination.
How can I determine my correct size?
For the best fit, please refer to our detailed Size Guide available on each product page. The guide provides specific garment measurements to help you select the size that corresponds closest to your body measurements.
How should I care for my garment?
Care instructions are listed on the label inside each item. We recommend following these instructions closely to maintain the quality, color, and shape of your garment.
Are the colors on the website accurate?
We make every effort to display product colors as accurately as possible. However, due to differences in individual monitor displays, we cannot guarantee that the color you see on your screen will be an exact match to the product.
I have a question not listed here. How can I get help?
For any other inquiries, please contact our customer service team through the contact form on our website. We are happy to assist you and will respond as soon as possible.